Simply create a Scent Gallery customer account, and you'll automatically become a member of SG Loyalty. Enrollment is completely free, with no additional registration or activation required.

Loyalty rewards generally cannot be combined with other promotional codes, discounts, or special offers unless explicitly permitted. Any applicable restrictions will be communicated as part of the reward conditions or at checkout.

You can earn SG Points through eligible purchases and selected activities, such as promotional campaigns, social media interactions, and other opportunities. Explore all available ways to earn and their corresponding point values in your Loyalty Hub.

Pick a reward in the rewards section and redeem it. Your SG points turn into discounts and other perks.

Points earned from purchases become available 15 calendar days after your order has been fully paid and shipped. During this period, your points remain pending and cannot yet be redeemed.

Yes. Your available SG Points expire after 12 consecutive months without qualifying point-earning or point-redemption activity. Each new qualifying activity resets the inactivity period for your entire points balance.

Each tier unlocks better perks. You move up automatically based on how much you spend with us. Your progress is shown in the tiers section. Your VIP tier is based on the past 12 months, so it is reassessed as that period moves.